Posts Tagged Management

Welcome to 2013: dump resolutions and LOL.

I have long rejected beginning the New Year with a hangover, and am even less keen to create a bunch of resolutions that rarely survive the month of January, let alone come to fruition in the long run. For me, the process seems far too negative and self-defeating, and in my experience typically short-lived. My assumptions were pleasantly confirmed […]

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Having a customer conversation with Tesco

The influence of the modern supermarket on our daily lives is remarkably powerful. We take the big five for granted, rarely questioning  their hold  on how we shop, eat and behave.  Occasionally, we get very worked up about their part in the ruination of the local High St, or the damage they do as they […]

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Diamond in the rough: a tale of banks, culture and high performance

Well the bankers are in trouble again. Is it a case of money corrupts? Poor Bob Diamond (former CEO of Barclays Bank). Last year he proudly announced that culture is the most important thing in an organisation because it is what people do when no one is looking.  He said that bankers must always operate […]

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  • Leadership Skills in the Early Years, June O'Sullivan (Continuum 2009)

    Leadership Skills in the Early Years, June O'Sullivan (Continuum 2009)